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Webtrends Analytics 8.0x
Webtrends Small Business 7.x
Webtrends Professional 7.x
Webtrends Enterprise 7.x
Webtrends Small Business 7.x
Webtrends Professional 7.x
Webtrends Enterprise 7.x
Summary
Upgrading Webtrends 7.x to Webtrends 8.x
Cause
Upgrading Webtrends 7.x to Webtrends 8.x
Resolution
There are two basic types of Webtrends installations, stand-alone or distributed. If you have all of you Webtrends components on one computer, you have a stand-alone installation. If you have multiple components spread across multiple computers, you have a distributed installation. This document tells you how to upgrade your existing installation without losing any of your profile configurations or analyzed report data. Please follow the steps in the section below that applies to your installation.
To upgrade a Webtrends stand-alone installation from 7.x to 8.x
1. Download the install files for the latest version of Webtrends. You can find these files at FTP://ftp.webtrends.com/wrc//wt-windows.exe. The current version is:
FTP://ftp.webtrends.com/wrc/80d/wt-windows.exe
2. Stop all of the Webtrends services. (You can do this from the services control panel applet.) Be sure to stop any services from older copies of Webtrends Reporting Series or Log Analyzer as well.
3. Backup the \Webtrends\Storage folder, and the \Webtrends\common\database\mysql\data\wtmaster and wt_sched folders.
4. Start the Webtrends – MySQL service (or your MS SQL services if you are using MS SQL installed on your Webtrends server as your system database).
5. Run the wt-windows.exe file that you downloaded in step one.
6. Click Next through the various screens, and when the installation prompts asking if you want to import data from your old installation, say yes.
To upgrade a distributed installation using MySQL from 7.x to 8.x
1. Download the install files for the latest version of Webtrends to the primary computer in your distributed installation. You can find these files at FTP://ftp.webtrends.com/wrc//wt-windows.exe. The current version is:
FTP://ftp.webtrends.com/wrc/80d/wt-windows.exe
2. Stop all of the Webtrends services. (You can do this from the services control panel applet.) Be sure to stop any services from older copies of Webtrends Reporting Series or Log Analyzer as well.
3. Backup the \Webtrends\Storage folder, and the \Webtrends\common\database\mysql\data\wtmaster and wt_sched folders.
4. Start the Webtrends services.
5. Uninstall all distributed nodes except for the primary (running the database). You will install these again after the upgrade. There is no way around this. If you are using MS SQL as your system database, and it is installed on a computer other than your Webtrends primary, you must leave this component in place.
6. Stop the following services (if they exist):
Webtrends – Scheduler agent
Webtrends – User Interface
Webtrends – Express analysis engine
Webtrends – Express data mover
7. Run the wt-windows.exe file that you downloaded in step one.
8. Click Next through the various screens, when you get to the database information, verify that the path, port, username, and password for your system database are correct, and then click next.
9. When the installation prompts asking if you want to import data from your old installation, say yes.
To upgrade a Webtrends stand-alone installation from 7.x to 8.x
1. Download the install files for the latest version of Webtrends. You can find these files at FTP://ftp.webtrends.com/wrc//wt-windows.exe. The current version is:
FTP://ftp.webtrends.com/wrc/80d/wt-windows.exe
2. Stop all of the Webtrends services. (You can do this from the services control panel applet.) Be sure to stop any services from older copies of Webtrends Reporting Series or Log Analyzer as well.
3. Backup the \Webtrends\Storage folder, and the \Webtrends\common\database\mysql\data\wtmaster and wt_sched folders.
4. Start the Webtrends – MySQL service (or your MS SQL services if you are using MS SQL installed on your Webtrends server as your system database).
5. Run the wt-windows.exe file that you downloaded in step one.
6. Click Next through the various screens, and when the installation prompts asking if you want to import data from your old installation, say yes.
To upgrade a distributed installation using MySQL from 7.x to 8.x
1. Download the install files for the latest version of Webtrends to the primary computer in your distributed installation. You can find these files at FTP://ftp.webtrends.com/wrc//wt-windows.exe. The current version is:
FTP://ftp.webtrends.com/wrc/80d/wt-windows.exe
2. Stop all of the Webtrends services. (You can do this from the services control panel applet.) Be sure to stop any services from older copies of Webtrends Reporting Series or Log Analyzer as well.
3. Backup the \Webtrends\Storage folder, and the \Webtrends\common\database\mysql\data\wtmaster and wt_sched folders.
4. Start the Webtrends services.
5. Uninstall all distributed nodes except for the primary (running the database). You will install these again after the upgrade. There is no way around this. If you are using MS SQL as your system database, and it is installed on a computer other than your Webtrends primary, you must leave this component in place.
6. Stop the following services (if they exist):
Webtrends – Scheduler agent
Webtrends – User Interface
Webtrends – Express analysis engine
Webtrends – Express data mover
7. Run the wt-windows.exe file that you downloaded in step one.
8. Click Next through the various screens, when you get to the database information, verify that the path, port, username, and password for your system database are correct, and then click next.
9. When the installation prompts asking if you want to import data from your old installation, say yes.