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Multiple session tracking definitions appear when looking at a profile summary

Products

Webtrends Analytics 8.1x
Webtrends Analytics 8.0x

Cause

When you view the summary screen for a profile, you see multiple session tracking definitions appear to be applied. This is caused by an improper entry in the wtm_wtx.ini file.

Resolution

Open the wtm_wtx.ini file, and then find and remove the line that reads:

includesessiontrackingprofiles = 0

This line does not belong in this file but it is acceptable if used in the profile .wlp file. Restart the Webtrends – User Interface services after saving this change.