Products
Webtrends Visitor Data Mart
Cause
A profile stops processing data in Visitor Data Mart (VDM). The status messages state the following error:
MaxClusterSize exceeded when processing file:”path to log file”
Resolution
When processing large amounts of historical data it is possible to reach a limit on the amount of log files VDM is able to process at once. To increase this limit, follow the steps below:
Navigate to the following location:
Webtrendsmoduleseventdbsplitter
Open wteventdbsplit.ini
Locate the [wtda] section.
Change the following line:
maxcluster= 30
change to
maxcluster=100
Save the changes.
The VDM profile should now be able to process this volume of data.