Products
Webtrends Analytics 9.2
Cause
From the Webtrends Analytics 9 On Premises or Analytics 9 Insight login pages, below the login fields links display, stating “Go to Analytics 9 Insight” (when at the Analytics 9 On Premises login page) and “Go to Analytics 9 On Premises” (when at the Analytics 9 Insight login page). Changes made affecting connections to either server require modifying the URL to correctly point to the alternate interface server.
Resolution
To modify the link leading to the Analytics 9 Insight login page from the Analytics 9 On Premises login screen:
1) Edit the following file on the Analytics 9 On Premises server:
1) Edit the following file on the Analytics 9 On Premises server:
\Webtrends\wt_remote.ini
2) Locate the [RemoteConfiguration] section and modify the following line:
InsightURL=http://:
3) Where is the URL and is the port used for the Insight interface. The protocol may be modified to support a secure (https://) or insecure (http://) connection as needed.
4) Save the file and restart the “WebTrends – User Interface” service for the change to take effect.
To modify the link leading to the Analytics 9 On Premises login page from the Analytics 9 Insight login screen:
1) Edit the following file on the Insight server:
1) Edit the following file on the Insight server:
\Webtrends\Twister\web.config
2) Search for the following string:
ondemand.base.domain
The search results display a line similar to the following:
3) Where is the name of the On Premises server and is the port on which it will connect. Modify the host value as needed; do not include the protocol.
4) Save, then close the file. Open a command prompt, then type the following command and hit Enter:
iisreset
The IIS server resets and the changes take effect.