Custom product branding returns Page not Found error

Products

Webtrends Analytics 8.1

Cause

Setting a custom URL as the splash screen for the login page returns a “Page not found” error.

The URL used in the example uses the following syntax:

http://www.domain.org/index.html

The user interface, however, appends the following string to the URL:

&language=en_us

The resulting URL is as shown below:

http://www.domain.org/index.html&language=en_us

Resolution

The question mark (?) is required after the page file extension (.html) and the ampersand is intended to separate parameters, though in this case no parameter precedes language=en_us.

As a workaround, enter the URL with the question mark and a dummy parameter. The parameter appended to the string will then be syntactically correct and the page will display in the user interface.