Apache SDC stops logging and displays the error message “Exceeded an internal buffer size.”

Products

Webtrends Analytics 9.2x
Webtrends Analytics 8.x

Issue

The SmartSource Data Collector (SDC) stops generating log files and a message similar to the one displayed below appears in the dcs.audit file:

Jul-11-2007 19:10:31: ####
Exceeded an internal buffer size
Current Method: apacheLogServer::PerformFixup()
Source Method : lfmQuickString::Resize()
Source File : src/lfmquickstring.cpp
Source Line : 118

Resolution

This is caused by more traffic being sent to the Apache server than it is configured to handle.

To resolve this issue, edit the httpd.conf file located in the following location:

/etc/httpd/conf/

In the “prefork MPM” section, locate the “maxclients” parameter.

Change the “maxclients” value to 1024.

In the “worker MPM” section, locate the “maxclients” parameter.

Change the “maxclients” value to 1024.