Collecting wtlicman output for licensing questions


Webtrends Analytics 9.x
Webtrends Analytics 8.x


Collecting wtlicman output for licensing questions


Log in to the Webtrends server that contains the System Database component using the user account that is assigned to the Webtrends services. A Standard Operating System Administrator account will not have the proper access rights.

In the Webtrends user interface, under Administration > Application Settings > Licensing, information about the current anniversary year displays under the General tab. To view more detailed information, such as the number of licensed page views collected for each anniversary year, follow the steps below.

  1. Log in with the Webtrends service account to the Webtrends server
  2. Open a command line window
  3. Navigate to the following location: \Webtrends\common\lib
  4. Type the following command: wtlicman -s
  5. Verbose licensing information displays. To output this information to a text file, type the following command: wtlicman -s > output.txt

A text file entitled “output.txt” will be created in the above location.

It might be necessary to use a 32-bit command prompt. If so, navigate to C:\Windows\SysWOW64\ and right click cmd.exe and then select Run as Administrator.