The Mobile Devices Trend dashboard on the Wireless Dashboard shows the wrong data

Products

Webtrends Analytics 8.x
Webtrends Analytics 9.x

Issue

When looking that the Mobile Devices Trend or WAP Devices Trend on the Wireless Dashboard it shows a different graph than it does when looking at the Mobile Devices or WAP devices report.

Resolution

The reason for this is that it is actually showing the Mobile Devices or WAP devices graph instead of the Mobile Devices or WAP Devices Trend. The following steps will allow you to fix this issue.

1. Open Report Designer -> Dashboards.
2. Edit the Wireless Dashboard.
3. Remove the Mobile Devices Trend or WAP Devices Trend graph from the dashboard.
4. Click Add Item to Dashboard.
5. Select either the Mobile Devices Trend or WAP Devices Trend item from the list.
6. Click Save at the bottom of the dashboard configuration screen.

This will replace the incorrect graph with the correct graph so that the data you see matches what is in the Mobile Devices or WAP Devices report.