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Profile analysis fails with SODH_ERROR message

Products

Webtrends Analytics 9.x

Webtrends Analytics 8.x

Issue

Analysis for a profile fails and inspection of the status logs finds error messages similar to the following:

SODH_ERROR: ODHState::GetLocation, File: odhstate.h, Line 175, Error Code: 0, SystemError: 0

Cause

This error message indicates corruption of the profile’s report database.

Resolution

The profile must be restored from a backup or re-analyzed from the beginning of the log data. Another solution is to create a copy of the profile to use for future analysis and disable analysis on the original profile, keeping the report data for historic data.

For more information please see How did my database or configuration files become corrupted?