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Profile Access or Template Rights Lost

Products

Webtrends Analytics 9.x

Issue

Profile and Template rights are lost.

Cause

If a user edits a Profile and goes to the Profile Access tab, then saves the Profile, even if no changes are made, the Role will lose access to the Profile and Template/s.

Resolution

This is not intended behavior but in general, this tab never needs to be accessed. User access to a profile is controlled at the user account level, not the Profile level.