Products
Webtrends Analytics 9.x
Webtrends Analytics 8.x
Webtrends Enterprise 7.5x
Webtrends Professional 7.5x
Webtrends Small Business 7.5x
Issue
There are no pages in the reports showing pages that have no extension, or after clearing the Home Page File Name box on the Home tab, there are no entries in the Pages report that display entries with no page similar to the following:
www.domain.com/
Cause
This results from a missing entry in the Page File Types list.
Resolution
This entry cannot be added in the user interface. To fix the situation, edit the wtm_wtx.ini file, found in the following default path:
\WebTrends\storage\config\wtm_wtx
Under the [defaults] section, edit the following line that reads:
PageTypes = {asa,0} {asp,0} {aspx,0} …
Change it to read:
PageTypes = {,0} {asa,0} {asp,0} {aspx,0} …
Save the changes, then restart the Webtrends – User Interface service in the Windows Services snap-in. From this point forward, reports should display pages with no extension. To view report data for these pages in historical data, either restore the profile to a certain point in time, then analyze forward, or reanalyze the profile.
Note: Editing this list does not affect the licensed page views; it only affects what displays in the reports.