Internet Explorer crashes when viewing pages using the Webtrends JavaScript tag


Webtrends Analytics 9.x
Webtrends Analytics 8.x


Internet Explorer uses a reserved method named “tags” used by the Webtrends JavaScript code when it calls the object “document.all.tags” for arrays of meta tags. User-created elements on the page using an id of “tags” will conflict with that used by Webtrends, causing the browser to crash.


A value other than “tags” must be used in the user-implemented code on the page. Webtrends’ JavaScript code must not be modified to accommodate custom user implementations.

More information about the “tags” method is available in the following Microsoft Developer Network article: