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Internal 500 Server Error using REST Queries

Products

Webtrends Analytics 9.x

Issue

When trying to pull data via REST, you are returned an Internal Server 500 error. The specific report returns data as expected within the standard report interface.

Cause

This can occur with any of the following conditions:

1. A configuration problem within IIS.
2. The report is a drilldown report. (Drilldowns are not supported reports for the DX API at this time.)
3. The report has the same name as another report attached to the profile.
4. There are measures with the same name attached to the report.

To permanently resolve this, custom reports and measures should have unique names/titles. As a workaround, you can choose not to include one of the measures with the duplicate name/title in your REST URL.