Install Components link opens a text file instead of launching installation wizard


Webtrends Analytics 9.2x – 9.4.1
Webtrends Analytics 8.x


Clicking an installation link on the Install Components screen opens a text file instead of launching the installation wizard.


Note: The install components link was removed in 9.5.

Perform the installation using Internet Explorer. If an alternative browser must be used, verify that it is ClickOnce capable (typically requires an add-on or extension).

Verify that .NET 2.0 is installed on the system. To acquire .NET 2.0, please run Windows Update, or visit www.microsoft.com/downloads and search for: .NET 2.0 redistributable package.