Error: No Activation Key was supplied.


Webtrends Analytics 8.x
Webtrends Analytics 9.x


When performing a manual activation of Webtrends using the license.htm file, the following message displays in the WebTrends Product License Manual Interface:

Error: No Activation Key was supplied.


This generally indicative of an attempt to activate an installation with an add-on key rather than the base authorization key.


The solution requires using the the authorization key to activate the installation, including creating a new license.htm file. Also, when copying the licensechange.txt file back to the Webtrends installation folder, ensure all previous versions have been removed to avoid potential conflicts.