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Cannot export more elements than set number of displayed elements in a bookmark

Products

Webtrends Analytics 9.x
Webtrends Analytics 8.x

Issue

When exporting a report from a bookmark, the number of elements displayed in the exported report is limited to the number of visible elements in the report, as displayed in the user interface.

If the number of visible elements is changed in the user interface (by selecting quantities of 10, 20, 50, or 100) then this view is set in the database at the time the bookmark is created, and will be saved to the database’s wt_reportbookmark table, in the pagingsize column. If there is a value in this record, the export will always export that number of elements regardless of the number specified by the user.

Resolution

Create the bookmark without changing the number of displayed elements, or give pagingsize a null value in the database.