WT.seg_ values are not present in the Visitor History export


Webtrends Analytics 9.x
Webtrends Analytics 8.x


The WT.seg_ parameters are present in the web logs and the “Enable Visitor History” check box has been checked in addition to the option to “Export Visitor History database (as .csv file).” When Visitor History is exported, no WT.seg_ parameters are present.


Enable “Custom Visitor Segmentation” within the Visitor History section for the profile to ensure segmentation parameters are included in the Visitor History exports.