IPv6 support


Webtrends Analytics 9.x


The bulletpoints below outline our current collection and analysis stances for IPv6 traffic in our OnPremesis solution.

Note: The details below are based on internal testing only. Other details in our customers environments may result in the need to change these statements over time


Data Collection

  • The Webtrends Smartsource Data Collector 9.2b can be installed on an IPv6 enabled Windows 2008 R2 server and it will log IPv6 data with no configuration changes or updates.
  • Both the Webtrends v9 and v10 JavaScript tags successfully send traffic over IPv4 or IPv6 connections.
  • When deploying a Webtrends JavaScript tag in a dual-stack IPv4/IPv6 environment, no configuration changes are necessary.
  • When deploying Webtrends SDC in a dual-stack IPv4/IPv6 environment, the resulting SDC log file will contain both IPv4 and IPv6 information in the same log file.
  • When deploying a Webtrends JavaScript tag in an IPv6-only environment, contact Webtrends Technical Support to assist in configuring your tag since it defaults to IPv4 for some connections.
  • Webtrends SDC installations on Linux in an IPv6 environment are not supported at this time.

    Data Processing
  • Webtrends Analytics can process log files with IPv6 traffic in them with no issues to the Webtrends engine or services.
  • Geotrends data only includes IPv4 addresses. Any IPv6 address in a processed log file result in geographic look-ups of “unknown” in any report using Geotrends data (e.g. Geography Drilldown, Countries, Domains). IPv4 lookups are unaffected.

More Information

See the attached file for instructions on how to edit the tag