How to add a new license key, or refresh a license, in the Webtrends user interface


Webtrends Analytics 8.x
Webtrends Analytics 9.x


A change was made to the installation’s license or a new license key was received and it must be applied to the Webtrends installation.


To add or refresh a license keys, log into the Webtrends user interface and navigate to the following location:

Administration > Application Settings > Licensing

To refresh a license, select the Refresh License tab and click “Refresh Now.”

To add a new license key, select the License Keys tab and click “New.” Enter the license key, including the hyphens, and separate multiple keys with spaces, then click “Activate.”

You may need to restart the services or even restart the server for the changes to take effect.