How do I specify DNS servers to be used for DNS resolution in Webtrends?


Webtrends Analytics 8.x
Webtrends Analytics 9.x


By default when the profile DNS resolution is set to “resolve mode” the product will use the DNS servers specified within the TCP/IP properties of the system. To bypass the DNS servers set in the network properties and to specify alternate DNS servers, follow theprocedures below:


1. Within the Webtrends installation directory, locate the following file: .\wtm_wtx\wtm_wtx.ini
2. Open the file in a text editor, such as Notepad, and find or add the following line under the [defaults] section, which specifies the IP addresses of the servers used for resolving IP addresses: dnsserver1 = [where is the correct DNS server IP address]
3. Multiple DNS servers can be added by incrementing the value of [n]: dnsserver[n] = For example: dnsserver1 = dnsserver2 =
4. Save the changes and close the file.
5. Restart the Webtrends services in order for the change to take affect.