How do I move an installation of Webtrends from one machine to another?

Products

Webtrends Analytics 9.x
Webtrends Analytics 8.7

Cause

The Webtrends Relocator tool moves a configuration of Webtrends Analytics from one computer to another by backing up the System Database and configuration component of an existing installation and depositing the backed-up files on a second computer.

Relocating your configuration preserves the data sources, profile configuration, user rights, and other common Webtrends objects that would have to be manually configured in a new installation.

Relocating does not preserve reports or analyzed data. To preserve those elements, copy the appropriate folders to the new installation to maintain the reports and user-configured settings.

Resolution

The following list of directories should be backed up before relocating an installation with the Relocator.

• \storage\reports
• \storage\analysis
• \storage\backup
• \storage\config

The Relocator supports both single-computer and distributed installations, although the destination should be a single machine installation when running the Relocator tool. The remainder of the distributed environment can be installed after the Relocator is finished on the destination machine.

Supported Target Operating Systems:

More Information

The Relocator can be downloaded from the following location (contact Webtrends Technical Support for login credentials):

After downloading the file, extract it onto the machine to be moved. Instructions for using the Relocator can be found in “Instructions” when running the tool.


Further Information