How can I change the Tomcat password for my Webtrends installation

Products

Cause

If you wish to change the Tomcat password for your Webtrends User Interface server, you will need to follow these steps.

Resolution

1. Navigate to your Webtrends installation folder\common\jakarta-tomcat\conf
2. Edit the file server.xml.txt
3. On the first line of the file change the value of”shutdown” to the new password.
   • For example, you would change the line from this:
     <Server className=”org.apache.catalina.core.StandardServer” port=”8007″ shutdown=”SHUTDOWN”>
     To this:
     <Server className=”org.apache.catalina.core.StandardServer” port=”8007″ shutdown=”MoreComplexPassword”>
4. Restart the Webtrends – User Interface service.
5. Check the server.xml.txt file again to confirm the new password is still in place.