Products
Webtrends Analytics 8.0x
Webtrends Analytics 8.1x
Issue
In what order should the services be stopped and started under Webtrends Analytics 8.0x – 8.1x?
Resolution
The Webtrends services must be stopped and started in the correct order to ensure proper connectivity between the application modules. Stop and start the services in the sequence displayed below.
Order to stop the services:
“Webtrends – Scheduler Agent”
“Webtrends – User Interface”
“Webtrends – Report Cache Server”
“Webtrends – Express Analysis Engine”
“Webtrends – Express Data Mover”
“Webtrends – GeoTrends”
“Webtrends – Email Notification Service”
“Webtrends – System Monitor”
“Webtrends – MySQL”
Order to start the services:
“Webtrends – MySQL”
“Webtrends – System Monitor”
“Webtrends – Email Notification Service”
“Webtrends – GeoTrends”
“Webtrends – Express Data Mover”
“Webtrends – Express Analysis Engine”
“Webtrends – Report Cache Server”
“Webtrends – User Interface”
“Webtrends – Scheduler Agent”
Some of the services listed above will not be present if they were not selected during installation.
Note: The “Webtrends – Tomcat” service stops and starts in conjunction with the “Webtrends – User Interface” service.