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Error on 64-bit analysis engine ActiveX component can’t create object: ‘wtlgcom.wtlglueproxy’

Products

Webtrends Analytics 8.7

Cause

Attempts to run an analysis from the command line on a 64-bit analysis node for an 8.7d installation produce the following error:

ActiveX component can’t create object:’wtlgcom.wtlglueproxy’

Resolution

Navigate to the following location on the primary analysis server:

\Webtrends\common\lib\

Locate the file iconv64.dll. Copy the file to the same location on the failing analysis node and attempt the analysis again.