Products
Webtrends Analytics 9.x
Webtrends Analytics 8.x
Issue
The URLs in page-based reports include a trailing slash as follows:
www.webtrends.com/
In some cases, there may be entries for the same URL, one with a trailing slash, and one without:
www.webtrends.com/foo/bar/
www.webtrends.com/foo/bar
Metrics for what is functionally the same URL are diminished due to being split into two entries. Entries must be consolidated into a single representative entry for all slash/no-slash pairs.
Resolution
- In the Webtrends user interface, navigate to “Web Analysis” > “Reports & Profiles” and edit the profile(s) which display this behavior.
- Under the “General” tab, make note of the globally unique identifier (guid) displayed in the “Profile File Name:” field.
- Stop the Webtrends services. For more information, refer to the KB on Order to stop and start the Webtrends services by version
- Navigate to the following path on the Webtrends server: \Webtrends\storage\config\wtm_wtx\datfiles\profiles\
- Open the .wlp file with a text editor.
- Locate the [profile] section and add the following line: CombineSlashAndNoSlash = 1
- Save the changes and close the file. Repeat the above steps if multiple profiles are to be modified.
- Restart the Webtrends services.
After this change has been made the trailing slash will be appended to all URLs in reports.
Note: This is considered a destructive change and only affects report data in future analyses. To combine entries in historical report data, reanalyze the profile.