Products
Webtrends Analytics 9.x
Webtrends Analytics 8.x
Issue
When using the legacy method of tracking Campaigns (defined in the user interface under “Administration” > “Web Analysis” > “Report Configuration” > “Campaigns” and based on URL Page Expression and parameters), no results appear in the campaign-related reports.
Cause
Use of the legacy campaign report configuration requires defining custom reports which use the legacy campaign dimensions.
Resolution
When creating a custom report, proceed past the “General” tab to “Dimensions” and select one of the two legacy campaign dimensions from the drop-down menu. These dimensions are in the “Standard Dimensions” group and entitled “Campaign (V6)” and “Campaign Type (V6).”
Webtrends recommends using the Webtrends JavaScript tag to track campaigns. Pages tagged as such do not require legacy campaign functionality and will auto-populate the non-legacy campaign reports.