What are the default ports used by Webtrends and its services?

By default, Webtrends uses the following TCP ports with the services listed below:

Webtrends – User Interface Service [7099] (default)
Webtrends – Email Notification Service [25]
Webtrends – Geotrends [7199]
Webtrends – MySQL [3306]
Webtrends – Report Cache Server [7299]
Webtrends – Tomcat [8007 & 8009)]
SQL Server (MSSQLSERVER) [1433] (see additional information below)

Webtrends Insight Interface

Internet Information Services [80] (default – applies to 9.2x only)

Webtrends DataExtraction API

Internet Information Services [8080] (default)

If data sources are defined using FTP, then the following FTP ports will be used to access the data sources:

FTP [20 & 21]

Webtrends Software/Product Updates – 80
Webtrends Licensing Updates – 443

Further information:

SQL Server (MSSQLSERVER) [1433]
Webtrends will not recognize any port other than the default for an MS SQL database running as the default instance.

MS SQL Express installs on a named instance so the port will differ from 1433. To find the port that SQL Express installed on, reference the registry key:
HKLMSOFTWAREMicrosoftMicrosoft SQL ServerWTSYSTEMDBMSSQLServerSuperSocketNetLibTcp
Please note that the above registry key is only for finding the TCP/IP port on a named SQL instance, a default SQL instance will always be 1433.

For version 9.2x and above, the Webtrends Insight interface uses Microsoft Message Queuing for alerting. Microsoft Message Queuing uses the following ports by default:

TCP 1801

UDP 1801

RPC 135, 2101, 2103, 2105

FileSharing (SMB communication): TCP and UDP 135,136,137,138,139

These ports need to be opened in order for the Windows operating system to properly share and access network file shares. (UNC paths)

Windows 2008 and newer – TCP/IP Ports 49152 – 65535 (conforms to IANA standards)

The Windows Operating System uses a specified range of dynamic ports for applications and services. These are also known as “ephemeral” or “high-range” ports. These ports must also be open within a Webtrends environment in order for the application to work properly.