Products
Webtrends Analytics 8.x
Webtrends Analytics 9.x
Cause
The connection to the Webtrends user interface does not use SSL by default. Although the option to connect using SSL is available, acquisition of the required SSL-certificate and its site-specific application falls outside the scope of Webtrends Technical Support. Webtrends does not support SSL certs that do not come from a Root Certificate Authority.
Resolution
For customers using versions of Webtrends running on IIS 6 (Windows XP and Windows Server 2003), refer to the following Microsoft TechNet article:
http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/56bdf977-14f8-4867-9c51-34c346d48b04.mspx
For customers using versions of Webtrends running on IIS 7 or IIS 7.5 (Windows Server 2008), refer to the Microsoft IIS site for more information:
http://learn.iis.net/page.aspx/144/how-to-set-up-ssl-on-iis-7/