Products
Webtrends Analytics 8.x
Webtrends Analytics 9.x
Cause
When creating a custom report, using theAverage View Time (sec) measure will return all 0’s if the dimension is not based on Pages. Average View Time internally references the Page View Definitions used by the profile. It does not reference the view time of other objects on the site.
More Information
How Average View Time is calculated is documented here:
http://kb.webtrends.com/Question/How-does-webtrends-calculate-the-Average-Time-Viewed-measure-for-pages