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How do I recover a deleted profile?

Products

Webtrends Analytics 9.x
Webtrends Analytics 8.x

Cause

When a profile is deleted, its database entries and related files are not immediately purged from the system. It is, instead, marked for deletion and removed from display in the Webtrends user interface. By default, the profile will not be purged until after 14 days have elapsed from the time it was deleted, after which the next run of the Deleted Data Cleanup job will remove the entry from the database as well as the files associated with the profile.

Resolution

If a profile was accidentally deleted and it has been less than 14 days, contact Webtrends Technical Support for assistance in recovering the profile.