KnowledgeBase - How to remove the analysis engine cache to fix analysis problems
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How to remove the analysis engine cache to fix analysis problems

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Question
How to remove the analysis engine cache to fix analysis problems
Answer
Your analysis is failing and the engine cache needs to be cleared in order to ensure a fresh copy with no corrupted files is being used.

1. Open the services panel on the Webtrends server and stop the Webtrends - Scheduler agent. 
2. Navigate to the following directory:

\Webtrends\Modules\Analysis\Engine

 
3. Remove all directories in this folder.
4. Open the services panel and start the Webtrends - Scheduler agent.
5. Retry the analysis.
 
Information
The preceding steps may be helpful in resolving many problems with analysis. In the event that they do not, refer to Best practices for maintaining a Webtrends installation.

 
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