KnowledgeBase - Error: Run-time error -2147417848 (80010108) Automation error.

Error: Run-time error -2147417848 (80010108) Automation error.

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Last modified: 1/1/2011

The following error message displays:

Run-time error -2147417848 (80010108) Automation error.
The object invoked has disconnected from its clients

This error occurs on Microsoft Windows 95/98/2000 machines running Microsoft Word 2000 with full Microsoft Office installations.

The issue is believed to result from international language support not being installed in the Microsoft Office installation.

Steps to fix the problem are detailed below:

1. Go to Start > Settings > Control Panel and open Add/Remove programs.

2. Select Microsoft Office 2000 SR1 or Office 2000 Premium and click the Add/Remove button. The Microsoft Office installer displays.

3. Select Add or Remove Feature.

4. Expand the tree to display Office Tools > International Support and select the non-English language required for resolution.

5. Click the Update Now button.

6. Close everything once completed.

7. Restart the Webtrends application.
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