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Webtrends Professional Suite 5.x
Last modified: 1/1/2011
Introduction:
The following error message displays:
Run-time error -2147417848 (80010108) Automation error.
The object invoked has disconnected from its clients
This error occurs on Microsoft Windows 95/98/2000 machines running Microsoft Word 2000 with full Microsoft Office installations.
The issue is believed to result from international language support not being installed in the Microsoft Office installation.
Solution:
Steps to fix the problem are detailed below:
1. Go to Start > Settings > Control Panel and open Add/Remove programs.
2. Select Microsoft Office 2000 SR1 or Office 2000 Premium and click the Add/Remove button. The Microsoft Office installer displays.
3. Select Add or Remove Feature.
4. Expand the tree to display Office Tools > International Support and select the non-English language required for resolution.
5. Click the Update Now button.
6. Close everything once completed.
7. Restart the Webtrends application. | 