KnowledgeBase - Deleted Data Cleanup and/or Report Data Retention jobs fail with no error
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Deleted Data Cleanup and/or Report Data Retention jobs fail with no error

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Products
Webtrends Analytics 9.2a
Webtrends Analytics 8.7d
Symptoms
The Deleted Data Cleanup or Report Data Retention job fails with "Task Execution Failed" as the status, but there are no error messages in the Status from job sub-tasks, any of the event logs, or any of the error logs.
Cause
Resolution
In the Administration Console, navigate to Application Settings > System Management > Hosts and select the Scheduler under roles on the right for the system(s) in the Tools Host Group. Deselect the option for "Enable process management on this host" and click Save, after which the jobs will run.

 
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