KnowledgeBase - Bounce Rate calculation method changes when enabling or disabling standard reports
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Bounce Rate calculation method changes when enabling or disabling standard reports

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Webtrends On Demand
Webtrends Analytics 10
 
Symptoms
The bounce rate for a profile appears to be incorrectly calculated on single day or in a date range containing that day.
Cause
When you enable or disable the standard reports for a profile, it changes the calculation method that is used to calculate the bounce rate. This may cause the bounce rate numbers to appear incorrect for that single day or a date range containing that day.
Workaround
The workaround for this issue is to run an Ad Hoc Analysis to a date previous to when the change was made. 
 
Resolution
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