By design the Streams Lab will time out after running sessions over a 10 minute interval. If a client starts a stream then starts a second stream after 5 minutes both will stop at the same time when the 10 minute limit has been reached. This limit also is included if they stop a session after 2 minutes, navigate out of the streams lab by closing the browser or going back the home screen then returning to start a new stream which will only have 8 minutes remaining. Once the time out has been reached the client will receive a message stating: The stream is closing since it has exceeded the timeout period.
The stream may be re-opened after that time by selecting "Start" and a new 10 minute session will begin. |
