When a Heatmap enabled page is selected from within a profile, a new window/tab is generated in your browser. This will load the underlying page, retrieve the Heatmap data for the time period selected, and overlay the page. Each time a change is made to the selected data or view type, the Heatmap must be generated and there will be a delay while it is prepared and delivered. The Heatmap will load in horizontal bars and may load out of sequence from top to bottom. If one fails to load click the “Update” button to refresh. Sometimes it does not load the data or show the underlying page.