KnowledgeBase - End of Life: Social Analytics

End of Life: Social Analytics

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When will Social Analytics (Facebook, YouTube, and Twitter) no longer be available?
Social Analytics will be retired on June 30, 2018
Please be aware that the past and present data collected in the Social Analytics Spaces, will no longer be available within Webtrends.   

Why will Webtrends no longer provide Social Analytics reporting?
When Webtrends introduced Social Analytics there were limited social media reporting and visualization options available. Webtrends provided insight into what was previously unavailable.
Today, each social media outlet provides their own robust visitor and content reporting solutions.
In addition, there are many reporting and visualization solutions on the market today that use the direct access to data via API’s provided by each social media outlet.
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