Products
Webtrends Analytics 8.x
Webtrends Analytics 9.x
Issue
When a visitor moves from an insecure page to a secure page on a site tagged with the Webtrends JavaScript tag, a pop-up displays confirming if the visitor wants to display both secure and insecure items. This results when some elements of the page are transferred with a secure protocol (https) while other elements are transferred using the insecure protocol (http).
Cause
To prevent the warning from appearing, all pages on which the JavaScript tag is present must have the tag modified to conform to the level of security of the page in question.
Resolution
In the in-line code of the page, find the section similar to the following and change the http in the URL to https:
<NOSCRIPT>
<IMG ALT="" BORDER="0" NAME="DCSIMG" WIDTH="1" HEIGHT="1" SRC="http://datacollectionservernameexample.com/dcsabcdefghijklmnopqrstuv_abcd/njs.gif?dcsuri=/nojavascript&WT.js=No">
</NOSCRIPT>
Change to
<NOSCRIPT>
<IMG ALT="" BORDER="0" NAME="DCSIMG" WIDTH="1" HEIGHT="1" SRC="https://datacollectionservernameexample.com/dcsabcdefghijklmnopqrstuv_abcd/njs.gif?dcsuri=/nojavascript&WT.js=No">
</NOSCRIPT>
Requests sent with the secure protocol will no longer trigger the warning.