Products
Webtrends Analytics 9.2
Webtrends Analytics 8.7
Issue
After adding URL Rebuilding to a profile, the parameters that are still passed are rearranged. This may cause problems with SmartView on sites that use multiple query parameters to determine a unique page.
Cause
Webtrends will order the query parameters first numerically, then alphabetically if there any include/exclude URL Rebuilding takes place, including the “Exclude Webtrends query parameters” options.
Resolution
This can be rectified in the site design by passing the query parameters in numerical and alphabetical order within URLs, though this may not always be possible in the case of content management systems.